Shipping & Delivery
Due to the Novel Coronavirus (COVID-19) outbreak, restrictions on international transport, traffic in individual regions and border controls may affect the delivery time or even prevent delivery. Restrictions and delays for some geographies began to appear. We will monitor the situation day-by-day together with our logistic partners.
We offer FREE World Wide Shipping. Special handling bulk items are not eligible for free shipping. Shipping cost will be calculated at checkout.
Most of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers. UPDATE COVID-19: Shipping times is delayed and vary; we aim to process and ship your order within 5-7 working days, and because of shipping delays, delivery can be between 21 - 30 working days if shipped to USA, or sometimes between 30 - 40 working days if shipped internationally.
Some items may take longer if shipped internationally, depending on various factors, such as which postage service/company is being used, and any potential delays with customs. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us for assistance.
WHY IS MY ORDER STUCK IN TRANSIT?
Occasionally, orders do get delayed when entered the country. With inspections and customs packages can be stuck for up to 1 - 6 weeks with no updates to the tracking. This is fairly uncommon, but it does happen. If your order is stuck and hasn't moved for several days, unfortunately, there's nothing that can be done to get it moving again, besides simply waiting it out so I thank you ahead of time for your patience.